Questions about equipment, specifications, delivery or your setup? Contact our team before you order.
Shipping policy
ArvonFitness sells products with different parcel, freight and manufacturer-fulfillment requirements. Shipping method, processing time and delivery service can therefore vary by product and destination. Product-specific verified information takes priority over general guidance below.
After an order is submitted, availability and fulfillment details may be reviewed before shipment. Processing time can vary based on inventory position, manufacturer or distributor handling and the delivery method required for the item.
Smaller products may ship by parcel carrier. Larger fitness equipment may require LTL freight, curbside delivery, liftgate service, appointment scheduling or other freight arrangements. A standard freight shipment should not be assumed to include room-of-choice placement, installation or professional assembly unless that service is specifically stated for the order.
Before ordering large equipment, confirm the delivery path, including gates, doorways, stairs, elevators, ceiling height and other access limitations that may affect delivery or placement. Contact Equipment Help if you need to confirm whether a product or freight method is appropriate for the intended location.
Tracking or appointment information is provided when available from the applicable carrier or fulfillment partner. Carrier schedules and transit estimates can change after shipment.
Inventory positions and manufacturer schedules can change. If an item is not ready for immediate shipment, the Backorder & Availability Policy explains how estimated lead times and post-order changes are handled.
Inspect delivered items and packaging as soon as reasonably possible. If a shipment appears damaged, incomplete or incorrect, contact ArvonFitness promptly with the order number and clear photos so the issue can be evaluated with the applicable carrier, supplier or manufacturer.
Shipping availability and service levels can vary by destination and product. Contact Equipment Help before ordering if you need destination-specific confirmation.
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