Refund policy

Refund policy

Return eligibility can vary by product, condition, manufacturer restrictions and fulfillment status. Contact ArvonFitness before returning any item so the applicable return path can be confirmed.

Start a Return Request

  1. Contact ArvonFitness at [CLIENT SUPPORT EMAIL] with your order number and the item you want to return.
  2. Wait for return authorization and the correct return instructions before shipping anything back.
  3. Keep original packaging, accessories, manuals and included materials when a return may be requested.
  4. Follow the approved return instructions and use any required authorization or RMA reference.

Eligibility and Product Condition

Products generally need to meet the condition and packaging requirements communicated for the specific return. Special-order, custom-configured, installed, assembled, clearance, opened or used products may have additional restrictions or may be ineligible for return depending on the manufacturer and product terms.

Return Shipping and Restocking

Return-shipping responsibility, freight costs and any applicable restocking charge depend on the reason for return and the verified product or manufacturer terms. Any applicable customer-paid return freight or restocking requirement should be confirmed as part of the return authorization process.

Damaged, Defective, Missing or Incorrect Items

Do not treat a transit-damage, defect, missing-part or incorrect-item issue as a standard buyer-remorse return. Contact ArvonFitness promptly with order details and photos so the correct carrier, supplier or manufacturer process can be followed.

Refund Processing

When a refund is approved, it is issued to the original payment method after the applicable return or cancellation requirements are satisfied. Bank or card-issuer posting times can vary after the refund is submitted.

Cancellations and Backorders

Cancellation eligibility depends on fulfillment status. Orders that have already been released to a manufacturer, distributor, warehouse or freight carrier can be subject to additional restrictions. See the Backorder & Availability Policy for related guidance.

Contact

Email: [CLIENT SUPPORT EMAIL]
Phone: [CLIENT PHONE NUMBER]
Support Hours: [CLIENT SUPPORT HOURS]