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Refund policy
Return eligibility can vary by product, condition, manufacturer restrictions and fulfillment status. Contact ArvonFitness before returning any item so the applicable return path can be confirmed.
Products generally need to meet the condition and packaging requirements communicated for the specific return. Special-order, custom-configured, installed, assembled, clearance, opened or used products may have additional restrictions or may be ineligible for return depending on the manufacturer and product terms.
Return-shipping responsibility, freight costs and any applicable restocking charge depend on the reason for return and the verified product or manufacturer terms. Any applicable customer-paid return freight or restocking requirement should be confirmed as part of the return authorization process.
Do not treat a transit-damage, defect, missing-part or incorrect-item issue as a standard buyer-remorse return. Contact ArvonFitness promptly with order details and photos so the correct carrier, supplier or manufacturer process can be followed.
When a refund is approved, it is issued to the original payment method after the applicable return or cancellation requirements are satisfied. Bank or card-issuer posting times can vary after the refund is submitted.
Cancellation eligibility depends on fulfillment status. Orders that have already been released to a manufacturer, distributor, warehouse or freight carrier can be subject to additional restrictions. See the Backorder & Availability Policy for related guidance.
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